Certified Contributor II
I recently discovered a matter that was reported but appeared to have been closed prior to complete resolution. Given how many editors do not read comments in a closed thread, I elected to file a new error report to bring the matter up again, referencing the original report. Turns out I was correct, the assigned editor re-opened the original report and rejected mine. Since action needed to be taken and was taken, why the rejection?
Since it's been ~3 weeks since I asked the rejecting editor for guidance as to how I should have noticed the editors of the matter without any response, I'm now asking the community at large.