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Improperly Closed Matters (How To Notice)

VirileVagabond

Certified Contributor II
Posts: 4885

VirileVagabond @ 2020-11-06 10:13:55 UTC

I recently discovered a matter that was reported but appeared to have been closed prior to complete resolution. Given how many editors do not read comments in a closed thread, I elected to file a new error report to bring the matter up again, referencing the original report. Turns out I was correct, the assigned editor re-opened the original report and rejected mine. Since action needed to be taken and was taken, why the rejection?


Since it's been ~3 weeks since I asked the rejecting editor for guidance as to how I should have noticed the editors of the matter without any response, I'm now asking the community at large.

VirileVagabond

Certified Contributor II
Posts: 4885

VirileVagabond @ 2020-11-19 21:12:56 UTC

Since it's now been another 2 weeks with no response or guidance, tagging Bastien (the rejecting editor) for same....