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Withdraw option for error reports

Tunesmith

Member
Posts: 113

Tunesmith @ 2022-09-27 10:08:01 UTC

I as looking for recordings by India.Arie confronting my private collection with SHS and I found out that "Georgia on my mind" was in 2006 in my collection and 2020 in SHS.

As SHS desn't allow for two versions of a song by the same performer I, didn't bother to look if the 2006 version was there as well and I sent an error report for earlier release.

Same minute, I realized that the 2006 version was also in SHS, but there was no way I could withdraw my error report.

This way I occupied precious time of a editor and there was nothing I could do about it. The withdraw option, the same that exists for cover submissions, would have avoided this.

By the way, there is there a blue button that reads "Unsubscribe". I never clicked it. That word is too final. What is it for? And why is it there?

sebcat

Managing Editor
Posts: 7131

sebcat @ 2022-09-27 11:35:53 UTC

Same minute, I realized that the 2006 version was also in SHS, but there was no way I could withdraw my error report.

This way I occupied precious time of a editor and there was nothing I could do about it. The withdraw option, the same that exists for cover submissions, would have avoided this.

I would support a withdraw option for error reports as we have for submissions.

By the way, there is there a blue button that reads "Unsubscribe". I never clicked it. That word is too final. What is it for? And why is it there?

It means you won’t get an email alert every time there is a reply on that thread.

Bastien

Manager
Posts: 32986

Bastien @ 2022-12-26 20:13:41 UTC

I would support a withdraw option for error reports as we have for submissions.

Ticket #3660

jojo

New Editor
Posts: 1467

jojo @ 2022-12-27 18:02:36 UTC

I would support a withdraw option for error reports as we have for submissions.

Ticket #3660


sebcat

This answers your question here:

Error report #55219

Agreed. But there is no option for the submitter to withdraw their own error report. jojo will have to assign this to himself and then reject. Is there already a ticket for an enhancement for submitters to withdraw error reports, just like they can do for submissions?


BTW I can't see what's in Ticket #3660

I have to log in with a new username and password.

Or is it because I'm no full editor ?


JoJo greets

sebcat

Managing Editor
Posts: 7131

sebcat @ 2022-12-27 18:13:49 UTC

I have to log in with a new username and password.

Or is it because I'm no full editor ?

You should be able to log in with your existing username and password jojo , cc. Mathieu Bastien

spsr has just done so and may be able to help you if you are having problems first time jojo

jojo

New Editor
Posts: 1467

jojo @ 2022-12-27 18:57:42 UTC

You should be able to log in with your existing username and password jojo , cc. Mathieu Bastien

No, I fill in my username and password and then

401 Authorization Required nginx/1.18.0


spsr what's the trick ?


JoJo greets

spsr

Junior Editor
Posts: 67

spsr @ 2022-12-27 19:52:15 UTC

You should be able to log in with your existing username and password jojo , cc. Mathieu Bastien

No, I fill in my username and password and then

401 Authorization Required nginx/1.18.0


spsr what's the trick ?


JoJo greets

jojo

I remember the same problem to open "Tickets".

You have to request to be enabled

Mathieu solved it for me

greets

Mathieu

Manager
Posts: 6164

Mathieu @ 2022-12-28 09:03:39 UTC

jojo You should have access now

Tunesmith

Member
Posts: 113

Tunesmith @ 2023-01-16 14:01:55 UTC

Many Thanks. Useful tool.