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Pencho15

New Editor
Posts: 122

Pencho15 @ 2022-01-10 20:03:22 UTC

Why are some submission authomatically assigned to an editor and many others remain unassigned?

sebcat

Managing Editor
Posts: 6683

sebcat @ 2022-01-10 20:16:47 UTC

Why are some submission authomatically assigned to an editor and many others remain unassigned?

Automatic assigning only applies to error reports and not to cover submissions. For error reports, those that are unassigned belong to editors who have since retired and whose management hasn’t been taken on by another editor.

Pencho15

New Editor
Posts: 122

Pencho15 @ 2022-01-10 20:26:01 UTC

Why are some submission authomatically assigned to an editor and many others remain unassigned?

Automatic assigning only applies to error reports and not to cover submissions. For error reports, those that are unassigned belong to editors who have since retired and whose management hasn’t been taken on by another editor.


Thanks it seemed a little random from the outside.

Bastien

Manager
Posts: 32255

Bastien @ 2022-01-12 14:50:21 UTC

Thanks it seemed a little random from the outside.

Interesting observation.

What we could do is display a short message on unassigned error reports:

This database entry has been created by an editor who retired since. This error report will remain unassigned until an active editor takes the initiative to process it. Please bear with us.

What do you think?

Pencho15

New Editor
Posts: 122

Pencho15 @ 2022-01-12 19:14:54 UTC

Thanks it seemed a little random from the outside.

Interesting observation.

What we could do is display a short message on unassigned error reports:

This database entry has been created by an editor who retired since. This error report will remain unassigned until an active editor takes the initiative to process it. Please bear with us.

What do you think?


Looks ok.


Another option is adding a FAQ about this to explain what Sebcat told me above.


I've been contributing actively for less than a month, but I just learned about the fact that only errors are assigned with his answer.

Bastien

Manager
Posts: 32255

Bastien @ 2022-06-22 12:19:16 UTC

Thanks it seemed a little random from the outside.

Interesting observation.

What we could do is display a short message on unassigned error reports:

This database entry has been created by an editor who retired since. This error report will remain unassigned until an active editor takes the initiative to process it. Please bear with us.

What do you think?

Mathieu shall I create a ticket for this?

Mathieu

Manager
Posts: 5771

Mathieu @ 2022-06-27 08:49:14 UTC

Thanks it seemed a little random from the outside.

Interesting observation.

What we could do is display a short message on unassigned error reports:

This database entry has been created by an editor who retired since. This error report will remain unassigned until an active editor takes the initiative to process it. Please bear with us.

What do you think?

Mathieu shall I create a ticket for this?

  • A ticket can be unassigned manually -> false positive
  • A ticket can be assigned to a retired editor -> false negative

Bastien

Manager
Posts: 32255

Bastien @ 2022-07-04 12:41:35 UTC

You're right. So maybe something more cautious?

This error report is currently unassigned, possibly because the database entry it is attributed to has been created by a retired editor. It will remain unassigned until an active editor takes the initiative to process it. Please bear with us.

Otherwise something generic:

This error report is unassigned and will remain like this until an editor takes the initiative to process it. Please bear with us.

Both are acceptable to me, with a small preference for the former.

Mathieu

Manager
Posts: 5771

Mathieu @ 2022-07-25 08:11:46 UTC

Thanks it seemed a little random from the outside.

Interesting observation.

What we could do is display a short message on unassigned error reports:

This database entry has been created by an editor who retired since. This error report will remain unassigned until an active editor takes the initiative to process it. Please bear with us.

What do you think?

Mathieu shall I create a ticket for this?

OK

Bastien

Manager
Posts: 32255

Bastien @ 2022-07-25 13:49:33 UTC

There you go: Ticket #3602

Pencho15 : to speed up the implementation of this ticket, vote for it so it moves up the priority board.

Mark_Heyrman

New Editor
Posts: 260

Mark_Heyrman @ 2022-07-27 08:54:00 UTC

This is the location

attachment

You have up to six votes which you can divide between the topics.

______
You don't get harmony, when everybody sings the same note. (Doug Floyd)

Pencho15

New Editor
Posts: 122

Pencho15 @ 2022-07-27 19:06:58 UTC

This is the location

attachment

You have up to six votes which you can divide between the topics.


Thanks, I had tried that section the first days I was editor, but I didn't had access yet.

Bastien

Manager
Posts: 32255

Bastien @ 2022-07-29 07:27:45 UTC

Curious to see your votes Pencho15 !

This Voting for Enhancements-feature is a super useful tool for the editor team to indicate which are the priorities:

attachment